The Asset Information section within the Case Info (VMRS) tab is moving
Asset information such as mileage and engine hours will solely be available within the Asset Info section on the Editing Case Screen. This is being done to remedy possible confusion when starting case, as well as which section is the most appropriate to update during the repair. Additionally, it will remove the extra step of “saving” the mileage on the case screen after it had been entered on the Case Info screen. Once a case is created, the user will navigate to the Asset Info section (directly below the Customer Info section) to record current Miles/Kilometers and Engine hours. To relate an asset and its type of haul, simply click the Asset link to navigate to the Edit Asset screen and click the Related Assets tab. Please note the Edit Asset screen is not being altered and remains a great place to make asset specific updates prior to or even after case creation.
For any questions or assistance please reach out to the Decisiv Support Team at support@decisiv.com
